Serenity Suites Casa Boutique | Hotel in Bucaramanga, Colombia

8.5 (203 Reviews) |   Pet Friendly  8 Bathrooms  27 Guests
Bucaramanga Hotel | Serenity Suites Casa Boutique

Hotel with Designated Smoking Area, Private Pool and Ocean View

Offering an indoor pool and restaurant, Serenity Suites Casa Boutique is located in Bucaramanga. Free WiFi and free private parking are available. All rooms have TV (except for #9), air conditioning and mini-bar. The private bathroom includes a shower, hairdryer and free toiletries. Extras include a DVD player, satellite channels and pay-per-view channels. Serenity Suites Casa Boutique has a communal sauna, 24-hour reception and garden. Other facilities offered by the property include a tour desk and ironing service. The hotel is 9.3 mi from Girón and a 1-hour drive from Chicamocha National Park. Palogrande International Airport is 19 mi away.

Serenity Suites Casa Boutique is located in Bucaramanga.

This 10 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Business Services, Sports/Activities, and several others. This is a good star rated property and has over 203 reviews with the average score of 8.5 . Coming to Bucaramanga and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 10 Bedrooms Hotel if you want to learn more about this Casai place in Bucaramanga. These details are authentic, as they are provided by our partner, booking.com.

This Serenity Suites Casa Boutique in Bucaramanga is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Serenity Suites Casa Boutique”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carrera 48B No. 53A – 10 Altos de Pan de Azúcar, Bucaramanga, 680003, Colombia

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Bar
  • Kids' meals
  • Restaurant
  • Coffee house on site
  • Special diet meals (on request)
  • Breakfast in the room
  • Wine/Champagne
  • Snack bar
Parking
  • Parking
  • Parking garage
  • Free parking
  • Private Parking
  • Accessible parking
  • Parking on site
Activities
  • Live sports events (broadcast)
  • Pedicure
  • Spa/Wellness packages
  • Hiking
  • Haircut
  • Indoor pool
  • Spa
  • Massage chair
  • Fishing
  • Steam room
  • Hairstyling
  • Indoor pool (year-round)
  • Facial treatments
  • Body scrub
  • Walking tours
  • Beauty services
  • Body wrap
  • Makeup services
  • Spa lounge/Relaxation area
  • Light therapy
  • Hair treatments
  • Sauna
  • Manicure
  • Hot tub/Jacuzzi
  • Spa facilities
  • Body treatments
  • Waxing services
Entertainment
  • Board games/Puzzles
General
  • Air conditioning
  • Wifi in all areas
  • Smoke-free property
  • Designated smoking area
  • Family rooms
  • Safe
  • Hypoallergenic room available
  • Non-smoking rooms
  • Convenience store on site
  • Pet friendly
Guest Services
  • Valet parking
  • 24-hour front desk
  • Vending machine (drinks)
  • Concierge
  • Tour desk
  • Airport shuttle
  • Car rental
  • Shuttle service (additional charge)
  • Packed lunches
  • Grocery deliveries
  • Currency exchange
  • Airport shuttle (additional charge)
  • Dry cleaning
  • Meeting/Banquet facilities
  • Shuttle service
  • Baggage storage
  • Vending machine (snacks)
  • Express check-in/out
  • Ironing service
  • Fax/Photocopying
  • Private check-in/out
  • Laundry
  • Room service
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Garden
  • Terrace
  • Outdoor furniture
  • Picnic area
  • Sun deck
  • BBQ facilities
Security/Safety
  • CCTV outside property
  • Fire extinguishers
  • Key access
  • CCTV in common areas
  • 24-hour security
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • First aid kits available
  • Face masks for guests available
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Spa
  • Beach chairs/Loungers
  • Shallow end
  • Plunge pool
  • Swimming pool
  • Beach umbrellas
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian, managed by a private host
License number: 35218

Reviews

Value for money:
8.74
Location:
9.04
Staff:
9.06
Facilities:
8.93
Comfort:
9.12
Cleanliness:
9.12
Mendoza-Mondragón
Aug 4, 2025 07:00:00 AM
Review Score:   9
Mexico
Reviewer Type: Couple
Travel Purpose: leisure
Negative: Towels, very few
See All Reviews

Room Arrangement

Room Info Facilities
King Suite with Balcony
Room Type: Suite
Room Size: 55 m2
2 Sofa bed Bed
1 King bed(s) Bed

Food & Drink

Fruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/Champagne

Bathroom

Toilet paper, Hairdryer, Private bathroom, Body soap, Shower, Toilet, Free toiletries, Towels, Bathtub or shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Satellite channels, Mobile hotspot device, Streaming service (like Netflix), Pay-per-view channels, Flat-screen TV

General

Tile/Marble floor, Iron, Air conditioning, Ironing facilities, Hypoallergenic, Fan, Mosquito net, Trash cans, Key access, Fire extinguisher

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Outdoor dining area, Outdoor furniture, Balcony, Barbecue, Patio

Kitchen

Wine glasses, Cleaning products, Dining table, Dryer, Refrigerator, Washing machine, Oven

Living Area

Desk, Sofa, Sitting area, Dining area

View

View, Landmark view, City view, Mountain view, Pool view, Garden view, Inner courtyard view

Activities

Sauna

Bedroom

Wardrobe or closet, Linens

Accessibility

Hearing accessible, Upper floors accessible by stairs only

Room Amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool with a view, Plunge Pool, Pool towels, Shallow end

Exclusive services

Access to private pool

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Presidential Suite
Room Type: Suite
Room Size: 70 m2
1 Queen bed(s) Bed
1 King bed(s) Bed

Food & Drink

Fruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/Champagne

Bathroom

Toilet paper, Hairdryer, Private bathroom, Body soap, Shower, Toilet, Free toiletries, Towels, Bathtub or shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Satellite channels, Mobile hotspot device, Pay-per-view channels, Flat-screen TV

General

Tile/Marble floor, Iron, Air conditioning, Ironing facilities, Hypoallergenic, Fan, Mosquito net, Trash cans, Key access, Fire extinguisher

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Cleaning products, Dining table, Dryer, Refrigerator, Washing machine, Oven

Living Area

Desk, Sofa, Sitting area, Dining area

Outdoors

Terrace, Patio, Barbecue

View

View, Landmark view, City view, Mountain view, Pool view, Garden view, Inner courtyard view

Activities

Sauna

Bedroom

Wardrobe or closet, Linens

Accessibility

Hearing accessible, Upper floors accessible by stairs only

Room Amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool with a view, Plunge Pool, Pool towels, Shallow end

Exclusive services

Access to private pool

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Double Suite
Room Type: Suite
Room Size: 35 m2
1 Queen bed(s) Bed

Food & Drink

Fruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/Champagne

Bathroom

Toilet paper, Hairdryer, Private bathroom, Body soap, Shower, Toilet, Free toiletries, Towels, Bathtub or shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Satellite channels, Mobile hotspot device, Pay-per-view channels, Flat-screen TV

General

Tile/Marble floor, Iron, Air conditioning, Ironing facilities, Hypoallergenic, Fan, Mosquito net, Trash cans, Key access, Fire extinguisher

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Cleaning products, Dining table, Dryer, Refrigerator, Washing machine, Oven

Living Area

Desk, Sitting area, Dining area

Outdoors

Terrace, Patio, Barbecue

View

Quiet street view, View, Landmark view, Inner courtyard view, Garden view

Activities

Sauna

Bedroom

Wardrobe or closet, Linens

Accessibility

Hearing accessible, Upper floors accessible by stairs only

Room Amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool with a view, Plunge Pool, Pool towels, Shallow end

Exclusive services

Access to private pool

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite with Balcony
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed

Food & Drink

Fruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/Champagne

Bathroom

Toilet paper, Hairdryer, Private bathroom, Body soap, Shower, Toilet, Free toiletries, Towels, Bathtub or shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Satellite channels, Mobile hotspot device, Streaming service (like Netflix), Pay-per-view channels, Flat-screen TV

General

Tile/Marble floor, Iron, Air conditioning, Ironing facilities, Hypoallergenic, Fan, Mosquito net, Trash cans, Key access, Fire extinguisher

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Outdoor dining area, Outdoor furniture, Balcony, Barbecue, Patio

Kitchen

Wine glasses, Cleaning products, Dining table, Dryer, Refrigerator, Washing machine, Oven

Living Area

Desk, Sitting area, Dining area

View

View, Landmark view, City view, Mountain view, Pool view, Garden view, Inner courtyard view

Activities

Sauna

Bedroom

Wardrobe or closet, Linens

Accessibility

Hearing accessible, Upper floors accessible by stairs only

Room Amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool with a view, Plunge Pool, Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room
Room Type: Double
Room Size: 40 m2
1 Queen bed(s) Bed

Food & Drink

Fruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/Champagne

Bathroom

Toilet paper, Hairdryer, Private bathroom, Body soap, Shower, Toilet, Free toiletries, Towels, Bathtub or shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Satellite channels, Mobile hotspot device, Pay-per-view channels, Flat-screen TV

General

Tile/Marble floor, Iron, Air conditioning, Ironing facilities, Hypoallergenic, Fan, Mosquito net, Trash cans, Key access, Fire extinguisher

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Cleaning products, Dining table, Dryer, Refrigerator, Washing machine, Oven

Living Area

Desk, Sitting area, Dining area

Outdoors

Terrace, Patio, Barbecue

View

Quiet street view, View, Landmark view, Inner courtyard view, Garden view

Activities

Sauna

Bedroom

Wardrobe or closet, Linens

Accessibility

Hearing accessible, Upper floors accessible by stairs only

Room Amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool with a view, Plunge Pool, Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Presidential Suite
Room Type: Suite
Room Size: 70 m2
1 King bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Fruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/Champagne

Bathroom

Toilet paper, Hairdryer, Private bathroom, Body soap, Shower, Toilet, Free toiletries, Towels, Bathtub or shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Satellite channels, Mobile hotspot device, Pay-per-view channels, Flat-screen TV

General

Tile/Marble floor, Iron, Air conditioning, Ironing facilities, Hypoallergenic, Fan, Mosquito net, Trash cans, Key access, Fire extinguisher

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Cleaning products, Dining table, Dryer, Refrigerator, Washing machine, Oven

Living Area

Desk, Sofa, Sitting area, Dining area

Outdoors

Terrace, Patio, Barbecue

View

View, Landmark view, City view, Mountain view, Pool view, Garden view, Inner courtyard view

Activities

Sauna

Bedroom

Wardrobe or closet, Linens

Accessibility

Hearing accessible, Entire unit located on ground floor, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool with a view, Plunge Pool, Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room
Room Type: Double
Room Size: 45 m2
1 Queen bed(s) Bed

Food & Drink

Fruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/Champagne

Bathroom

Toilet paper, Hairdryer, Private bathroom, Body soap, Shower, Toilet, Free toiletries, Towels, Bathtub or shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Satellite channels, Mobile hotspot device, Streaming service (like Netflix), Pay-per-view channels, Flat-screen TV

General

Tile/Marble floor, Iron, Air conditioning, Ironing facilities, Hypoallergenic, Fan, Mosquito net, Trash cans, Key access, Fire extinguisher

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Cleaning products, Dining table, Dryer, Refrigerator, Washing machine, Oven

Living Area

Desk, Sofa, Sitting area, Dining area

Outdoors

Terrace, Patio, Barbecue

View

Quiet street view, View, Landmark view, Inner courtyard view, Garden view

Activities

Sauna

Bedroom

Wardrobe or closet, Linens

Accessibility

Hearing accessible, Upper floors accessible by stairs only

Room Amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool with a view, Plunge Pool, Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Basic Triple Room
Room Type: Triple
Room Size: 50 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Fruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/Champagne

Bathroom

Toilet paper, Hairdryer, Private bathroom, Body soap, Shower, Toilet, Free toiletries, Towels, Bathtub or shower, Towels/Sheets (extra fee)

Media & Technology

TV, Cable channels, Satellite channels, Mobile hotspot device, Streaming service (like Netflix), Pay-per-view channels, Flat-screen TV

General

Tile/Marble floor, Iron, Air conditioning, Ironing facilities, Hypoallergenic, Fan, Mosquito net, Trash cans, Key access, Fire extinguisher

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Cleaning products, Dining table, Dryer, Refrigerator, Washing machine, Oven

Living Area

Desk, Sitting area, Dining area

Outdoors

Terrace, Patio, Barbecue

Activities

Sauna

Bedroom

Wardrobe or closet, Linens

View

Pool view, Garden view, Inner courtyard view, Landmark view

Accessibility

Hearing accessible, Entire unit located on ground floor, Upper floors accessible by stairs only

Room Amenities

Clothes rack, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool with a view, Plunge Pool, Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Serenity Suites Casa Boutique pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Serenity Suites Casa Boutique?

Check-in time for Serenity Suites Casa Boutique starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Serenity Suites Casa Boutique have a swimming pool?

Yes, this Serenity Suites Casa Boutique has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Serenity Suites Casa Boutique?

Best-rates for the Serenity Suites Casa Boutique starts from $54 per night with includes Child Friendly, Hot Tub, Laundry, Air Conditioner, Designated Smoking Area, Private Pool, Ocean View, Business Services, Sports/Activities, Spa, Bar, Pet Friendly, View, Balcony/Terrace, Accessibility, Security/Safety, Restaurant, Guest Services, Breakfast, Parking, Oceanfront, Wellness Facilities, Barbecue/Outdoor Cooking, Internet, Pool, Transportation/Shuttle, Toiletries, Entertainment with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Serenity Suites Casa Boutique a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Serenity Suites Casa Boutique wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Serenity Suites Casa Boutique has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Serenity Suites Casa Boutique?

Based on the information reported by the owner or manager, the Serenity Suites Casa Boutique indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Serenity Suites Casa Boutique?

Based on the information reported by the owner or manager, details for the cancellation policy for the Serenity Suites Casa Boutique are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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